June 6, 2015: Kalaam Telecom, the 2nd largest ISP for businesses and is in its 10th year of operations in the Kingdom of Bahrain, has launched a complete range of solution eco-systems specially customized for various industry segments, including Banking & Finance, Hospitality & Travel, Education, Manufacturing and Retail enterprises.
At a recent gala event, held at the Four Seasons, Kalaam Telecom’s CEO Veer Passi, stated: “In a dynamic industry like telecom, where the pace of change is so fast, it is important for us to meet customers emerging requirements for enterprise-level unified communications solutions that integrate connectivity and ICT. Based on results of a survey conducted by our team across various industry segments last year, one thing became clear that businesses are looking for a one-stop-technology-partner that offers end-to-end managed solutions for their communications requirements instead of dealing with multiple vendors. Acting on this valuable feedback received from our customers, Kalaam has realigned and evolved in two noteworthy areas: one, we take a consultative approach to our customers’ requirements rather than do a ‘product-sell’ and two, we have moved beyond offering standard vanilla-packaged products and services to delivering ‘solutions eco-systems’ that are carefully selected and engineered from a bouquet of Data, Voice, ICT, Internet and Cloud connectivity services. The customized ecosystem provides a convenient plug-and-play model for enterprises that consists of LAN, WAN-local and international, voice- international and local calling, hosting and other ICT services”.Kalaam’s industry-segmented solution-ecosystems are backed by Kalaam’s key-service benefits: a dedicated account manager, 24×7 customer care and network operations centre, Tier 3-standard data center, defined and best-practices SLAs and proactive service monitoring tools.
At the event, Veer Passi also thanked customers for entrusting their business to Kalaam over the past 10 years and continuing to do so. Some of Bahrain’s top-ranking companies, mentioned in the Forbes Middle East Top 500 Companies in the Arab World 2014 List are Kalaam’s customers.