Category: Our News

Manama, Bahrain (14th Sep 2025): Kalaam Telecom Group’s wholesale division, Kalaam Carrier Solutions (KCS), has extended its strategic partnership with Riedel Networks for three more years to continue delivering seamless connectivity for the region’s largest motorsport series.

Building on the successful delivery of high-performance connectivity for races across Bahrain, Saudi Arabia, Qatar, and the UAE from 2022 to 2024, this renewed partnership strengthens KCS and Riedel’s joint commitment to enabling mission-critical communications for sports, media events, and enterprise customers across the MENA region. Since 2022, the two companies have established a robust regional network, anchored by a key Point of Presence (POP) in Manama, Bahrain. This POP is integrated with Kalaam’s fully-owned terrestrial KNOT cable system, providing a 100% terrestrial route across the region, and seamlessly connecting to Riedel’s global backbone.

The collaboration has simplified regional access and improved network resilience, benefiting industries such as finance, energy, and logistics with secure, high-capacity connections between local branches and global networks.

Veer Passi,  Group CEO of Kalaam Telecom, stated, “As a Bahraini company, Kalaam is proud to serve as the connectivity partner of choice for the world’s premier motorsport series. Riedel Networks’ decision to establish Bahrain as their hub for the Middle Eastern region underscores the Kingdom’s growing role as a regional digital gateway.This partnership not only showcases Kalaam’s ability to deliver reliable, low-latency, high-speed connectivity, but also reinforces our position as a trusted enabler of advanced communications for global sporting events.”

“The partnership with Kalaam has enabled us to deliver premium connectivity for international motorsport events while also providing highly reliable network solutions for enterprises in the MENA region,” said Michael Martens, CEO of RIEDEL Networks. “With this renewed agreement, we are expanding our joint services to address the growing demands of corporate and global event customers.”

The renewed partnership will further enhance infrastructure, add new interconnection points, and introduce additional services for enterprises, broadcasters, and digital platforms in the region.

19th August 2025, Manama, Bahrain – Kalaam Telecom Group proudly celebrates the successful one-year anniversary of the Kalaam Iraq Transit route. This pioneering initiative, launched in strategic partnership with the Iraqi Informatics & Telecommunication Public Company (ITPC) has emerged as a critical terrestrial alternative for data traffic between the Gulf Cooperation Council (GCC) and Europe.

Over the past year, Kalaam Iraq Transit has demonstrated exceptional performance, delivering large capacities to its mission critical customers to benefit from low -latency, enhanced resiliency, and superior security. The route supports multi-terabits capacity and effectively mitigates geopolitical risks and capacity constraints, providing businesses to benefit from dependable and diverse connectivity.

Today, with the lowest round-trip delay (RTD) between GCC and Europe, the route is trusted by mission-critical customers, including banks, ministries of foreign affairs, government agencies, and live sporting event platforms, where performance, uptime, and security are non-negotiable.

Additionally, Kalaam Telecom Group subsidiary Zajil Telecom’s landing license in Kuwait, in collaboration with CITRA, allows the route to bypass common chokepoints in red sea, a major corridor for east to west traffic, ensuring a completely diverse & redundant route with consistent performance and preventing data loss.

Nezar Mohammad Al Saie, Chairman of Kalaam Telecom Group, stated, “The launch of Kalaam Iraq Transit has reinforced our position as a digital infrastructure leader. We are proud to have supported global carriers, hyperscalers, and mission-critical organizations with dependable and strategic connectivity during a challenging geopolitical year. This milestone reflects our commitment to building resilient routes that empower customers to operate without disruption.”

Kalaam remains committed to robust and diverse connectivity options further enhanced by its 100% terrestrial KNOT cable system and participation in the EIG consortium submarine cable system.

Manama, Bahrain – Kalaam Telecom Group, a leading regional provider of digital infrastructure and ICT solutions, has announced a strategic partnership with Silah Gulf, a prominent customer experience and business process outsourcing provider, to jointly advance digital innovation and elevate service delivery standards across the region.

This strategic collaboration brings together Kalaam’s robust telecom, digital and cloud infrastructure with Silah Gulf’s deep-rooted expertise in customer engagement and operational excellence. The partnership aims to deliver comprehensive digital solutions that support business transformation and drive efficiency across diverse industries in Bahrain, Saudi Arabia, and Kuwait.

Under the terms of the partnership, both companies will collaborate on developing integrated digital services — with a particular focus on Unified Communications, Fixed Telecom, and Cloud-based platforms — tailored to the evolving needs of government and enterprise clients.

“We are pleased to partner with Silah Gulf to deliver future-ready digital services that meet the growing demands of modern enterprises. This alliance reflects our commitment to innovation and to delivering holistic solutions that empower clients to scale, optimize, and compete in today’s fast-evolving digital landscape,” said Veer Passi, Group CEO of Kalaam Telecom Group.

“This partnership reflects our shared ambition to transform the regional service ecosystem through customer-centric innovation. By uniting our strengths, we aim to accelerate digital adoption and contribute meaningfully to national transformation agendas,” said Feras Ahmed, CEO of Silah Gulf.

The partnership reinforces both organizations’ positions as digital leaders in the region and underscores their shared vision for shaping the future of enterprise services through strategic collaboration and innovation.

Manama, Kingdom of Bahrain | 28 July 2025; Kalaam Telecom Group, a leading regional Digital Solutions Provider is thrilled to announce its partnership with SecurityHQ, a global Managed Security Service Provider (MSSP), to empower the cybersecurity landscape in the region.

This strategic partnership brings together SecurityHQ’s global expertise in managed security services and Kalaam Telecom’s strong regional presence to deliver advanced SOC and Managed Security services tailored to the unique needs of local enterprises. Under this partnership, SecurityHQ will provide Managed Security Operations Centers (SOCs) and other Managed Security Services within the Kingdom of Saudi Arabia (KSA), Bahrain, Kuwait and other regional GCC locations based on Kalaam’s footprint. This will leverage world-class technologies, utilize local citizens, employ matured processes, and demonstrate a proven ability to meet local regulatory requirements. This combination of capabilities ensures Kalaam Telecom’s clients will receive world-class cybersecurity solutions meticulously tailored to the specific demands of the region.

Veer Passi, Group CEO of Kalaam Telecom commented; “Our partnership with SecurityHQ marks a pivotal step in our mission to empower businesses in the Kingdom of Saudi Arabia & Bahrain with cutting-edge cybersecurity solutions. We will be utilizing industry leading technologies, highly matured processes and capabilities to provide enterprises with unparalleled protection against evolving cyber threats, while adhering to the highest regulatory standards and industry best practices.”

Aaron Hambleton, Senior VP, MEA at SecurityHQ, emphasized the significance of this collaboration, stating: “SecurityHQ’s partnership with Kalaam Telecom represents a strategic milestone in strengthening our cybersecurity capabilities and presence in the GCC region. By combining our global MSSP expertise with Kalaam Telecom’s regional presence, we’re positioned to deliver enhanced cybersecurity services that address the unique challenges of local enterprises while maintaining our commitment to excellence in threat detection and response.”

As a Leader in the 2024 IDC Marketspace for Middle East Managed Detection and Response Services, and with the launch of seventh global SOC in KSA, SecurityHQ continues to raise the bar for cyber defence across the region.

With strong references across the GCC and a commitment to excellence, this partnership underscores Kalaam Telecom’s dedication to empowering businesses with the tools and expertise necessary to address today’s ever-evolving cyber threats.

Amman, Jordan 3 June 2025 – In a strategic move aimed at strengthening digital infrastructure and delivering advanced cloud-based communication solutions, Damamax, a leading Internet Service Provider in Jordan, has announced a partnership with Kalaam Telecom, a leading Digital Solutions Provider in the Middle East.

Through this exclusive partnership with Kalaam Telecom, Damamax will bring a range of advanced digital services to the Jordanian market, including Managed SD-WAN, Managed Wi-Fi, Unified Communications as-a-Service (UCaaS), and Contact Center as-a-Service (CCaaS).

Kalaam Telecom solutions provide a fully integrated digital experience with flexible deployment options, advanced enterprise-grade devices, top-tier security and efficiency standards. This partnership empowers Jordanian businesses with a robust digital ecosystem that elevates their operations.

Michael Dagher, Chairman & Founder of Damamax, stated, “Our strategic partnership with Kalaam marks a significant milestone in Damamax journey towards becoming a next-generation ICT service provider. Through this collaboration, we are proud to launch solutions specifically tailored to meet the unique needs of the SME sector. This initiative reflects our commitment to delivering more than just connectivity, by offering integrated, cost-effective solutions that create real value for our customers. It is the first step in our broader transformation into a technology partner that empowers businesses with innovation and agility”.

Expressing his thoughts on the partnership, Kalaam Telecom Group CEO Veer Passi commented, “We are thrilled to partner with Damamax as we expand our footprint in the region. This collaboration not only enhances our commitment to delivering innovative technology solutions but also empowers Jordanian businesses to enhance their digital journey. Together, we aim to build a robust digital ecosystem that will redefine how businesses operate.”

This partnership not only reflects Damamax dedication to facilitating digital transformation via dependable network infrastructure and cutting-edge communication solutions, but it also supports Kalaam Telecom’s regional expansion strategy, which is focused on offering cutting-edge services that satisfy the changing needs of the digital economy.

Manama, Bahrain 29 April 2025: Kalaam Telecom, a leading Regional Digital Solutions Provider, Mida Solutions, a NUSO Company and FVC, First Video Communications are proud to announce the signing of a strategic agreement aimed at delivering a seamless one-stop-shop experience for businesses operating in the Middle East region. This collaboration marks a significant milestone in the provision of cutting-edge Contact Center as-a-Service (CCaaS) and Unified Communications as-a-Service (UCaaS), Compliance Call Recording, and Advanced Analytics regulations in the region.

Under this agreement, Mida Solutions’ products will be distributed by FVC across the region via Kalaam Telecom, who will be an exclusive Managed Service Provider, MSP, offering Mida applications as SaaS coupled with end-to-end managed services, hosted locally in Kalaam Private Cloud in Bahrain and Saudi Arabia, thus ensuring data sovereignty and regulatory requirements around VOIP and data residency regulations in the respective region.

This partnership enables organizations to leverage SaaS contact center and call recording services with local language support, turn-key solutions and on-the-ground service availability throughout the MEA region via Kalaam Telecom operations in Bahrain and Saudi Arabia.

By hosting these solutions in Kalaam Telecom data centers in the Kingdom of Bahrain and Saudi Arabia, Kalaam Telecom will meet the stringent data residency requirements of organizations, including compliance with SAMA regulations, GDPR, MIFID II, PCI, HIPAA and other International privacy and financial regulations. The local hosting capability is a crucial asset for companies operating in the Saudi Arabian market.

Mida Solutions’ products are Microsoft Teams-certified and compatible with Zoom, catering to organizations with hybrid communication environments, integrating seamlessly with both traditional PBX systems and modern cloud platforms like Microsoft Teams™ and Zoom™.

Marco Cortese, Country Manager at Mida Solutions, remarked, “This tri-party agreement signifies the evolution of our partnership with FVC. Our aim is to provide tangible solutions for companies in Bahrain and Saudi Arabia transitioning to advanced communication systems. With Kalaam Telecom on board, we can now offer a comprehensive one-stop shop solution with local hosting in both Bahrain and Saudi Arabia, setting a new standard for compliance and service quality.”

Expressing his thoughts on the collaboration, Veer Passi, Group CEO of Kalaam Telecom commented, “We are thrilled to be part of this strategic collaboration with Mida Solutions and FVC, offering local hosting solutions in Bahrain and Saudi Arabia. This partnership underscores our commitment to providing innovative solutions customized & tailored for the needs of Enterprises while ensuring data sovereignty for organizations across the MEA region.”

This partnership between Kalaam, Mida Solutions, and FVC sets a new benchmark in the provision of cutting-edge communication solutions in the MEA region, empowering organizations with the tools to thrive in today’s dynamic business landscape

Manama, Bahrain – June 7, 2024 – Kalaam Telecom, a leading digital solutions provider in Bahrain, recently hosted its annual Konnect event at the Diplomat Radisson Blu in Manama. The third edition of the event brought together a diverse audience of esteemed customers, partners, industry leaders, and media to explore the transformative potential of Generative AI (Gen-AI) solutions.

Konnect has established itself as a premier platform for businesses in Bahrain to stay informed about the latest technology developments. This year’s edition focused on Gen-AI, with tech giants Microsoft, Oracle, and security partner Fortinet sharing their expertise and insights.

The event featured captivating speaker sessions where experts delved into the impact of AI on collaborative communications, cloud, and cybersecurity solutions. These thought-provoking discussions sparked lively conversations and inspired attendees to envision how they could leverage these technologies within their own enterprises.

Konnect 2024 also provided a platform for networking and knowledge sharing. The event brought together professionals from various industries. This diverse mix of attendees, ranging from C-level executives to IT leaders, facilitated discussions on digital transformation journeys and exploration of custom solutions to drive business growth.

A captivating fireside chat featured an expert panel from Microsoft, Oracle, Fortinet, and Yusuf Bin Ahmed Kanoo, who shared real-world examples of how AI-powered solutions have fueled growth across different sectors. The panelists also provided industry best practices and strategies to help attendees navigate the ever-evolving digital landscape.

The event also included a dedicated experience center where attendees could engage with live demonstrations of next-generation solutions, such as Copilot, Microsoft Teams Voice Connect, Oracle Cloud AI, Kalaam Cloud and Forti AI. The excitement was further amplified by a unique tunnel entrance and a custom juice bar showcasing Kalaam’s solutions in a lighthearted and engaging manner.

Konnect 2024 concluded on a positive note, leaving a lasting impression on participants and setting the stage for Kalaam Telecom’s future tech events. The company remains committed to empowering businesses in Bahrain and the GCC to embrace the digital revolution and unlock new possibilities.
To know more about Kalaam Telcom Solutions, visit Kalaam website at www.kalaam-telecom.com

Zajil Telecom, a Kalaam Telecom Group company, signed a strategic partnership with Iraqi Informatics & Telecommunication Public Company to create an  alternate route for operators to connect the GCC into Europe via Iraq

14 April 2024, Manama Bahrain – Zajil Telecom (Zajil Telecom, a wholly owned subsidiary in Kuwait of Kalaam Telecom Group), signed a long-term strategic agreement with the Iraqi Informatics & Telecommunication Public Company (ITPC) under the patronage of Her Excellency the Minister of Communications, Dr. Hiyam Al Yasiri. This agreement establishes “Kalaam Iraq Transit,” the first official 100% terrestrial alternative route for large enterprises, hyperscalers, and global carriers to route their data traffic from the GCC to Europe transiting Iraq across Turkey.

Her Excellency the Minister, Dr. Hiyam Al Yasiri, commented that this project and other similar projects that are currently underway will make Iraq a safe land corridor and a competitor to the only international maritime corridor in the region that passes through the Suez Canal.

Kalaam offers a comprehensive suite of solutions, leveraging its owned assets like the 100% terrestrial KNOT cable system and its participation in the EIG consortium’s submarine network. The recently added “Kalaam Iraq Transit” stands out with its unique route, delivering the lowest latency, enhanced resiliency, security, reliability, and overall performance. This innovative new route addresses geopolitical risks and capacity constraints, providing a more efficient and reliable path for customers with expanded connectivity options. This along with Zajil’s landing license in Kuwait, in collaboration with CITRA, bypasses common chokepoints and avoids maintenance issues challenging other Red Sea cables, to ensure consistent performance and prevent data loss for businesses connecting the GCC to Europe.

Nezar Mohammad Al Saie, Chairman of Kalaam said, “This strategic investment marks a significant leap in our regional & global market expansion. We’re building Kalaam into a powerhouse, the go-to partner for data and digital solutions. We stay ahead of the curve, making strategic investments, embracing advancements, and navigating geopolitical changes with agility. Our diverse route options empower businesses, operators and hyperscalers to choose the perfect path for seamless connectivity & optimized performance.”

Kalaam provides other comprehensive solutions by leveraging its owned assets, including the 100% terrestrial KNOT cable system, and the EIG consortium submarine cable system.

Kalaam Carrier Solutions (KCS), the wholesale division of Kalaam Telecom Group, is again gearing up, in collaboration with Riedel Networks, a renowned global network provider to cater to the needs of the largest motorsport series, starting with the race in Bahrain followed by the Middle East series. Kalaam’s successful delivery of the 2023 race series in Bahrain, Saudi Arabia, Qatar and UAE proved to be a great success and set the stage for continued success in the upcoming races.

Nezar Al Saie, Chairman of Kalaam Telecom Group said “As a Bahraini company, Kalaam takes great pride in delivering groundbreaking solutions for the biggest motorsport series in the world, with Riedel Networks choosing Bahrain as their hub for the Middle Eastern region. This collaboration has been a milestone entering the motorsport industry on a global scale, starting with the Middle East.”

Veer Passi, Group CEO of Kalaam said “2023 was a success story for Kalaam and we remain committed to pushing the boundaries of connectivity & revolutionizing the way we connect the motorsports world. By collaborating with Riedel Networks on this endevaour, Kalaam continues to cater to strategic industries and mission critical projects.”

Micheal Martens, CEO of Riedel Networks added, “Kalaam Carrier Solutions aligned perfectly with our criteria for a partner, bringing not just technological expertise but also a commitment to seamless collaboration and an unwavering focus on achieving our shared goals. This collaboration has fortified our network infrastructure and laid the foundation for future endeavors.”

Partnership with Kalaam supported Riedel Networks in establishing a Point-of-Presence (PoP) in the region, granting connectivity to Kalaam’s worldwide PoPs in Europe and Asia while ensuring ultra-low latency service level guarantees. The solution leverages Kalaam’s fully owned Kalaam Network Optical Transit (KNOT) cable system and the Europe-India Gateway cable (EIG). By utilizing these advanced cable systems, Riedel Networks established a robust and reliable network infrastructure, enabling seamless data transmission with minimal latency.

About Kalaam Telecom Group

Kalaam Telecom Group (Kalaam) is a trusted digital solutions provider, serving SME’s, enterprise regionally and telecoms carriers & hyperscalers globally. Headquartered in Bahrain, and with offices in Saudi Arabia, Kuwait, UAE, Jordan, and UK, Kalaam has pioneered ISP solutions, connectivity, and digital transformation in the GCC with an accumulated legacy of 30+ years.

Kalaam provides a portfolio of cutting-edge digital solutions that are tailored to the needs of customers of all sizes in key markets and verticals across the region, including BFSI, education, government, hospitality, healthcare, retail and more.

Kalaam’s fully owned terrestrial cable system, Kalaam Network Optical Transit (KNOT), which is spanning Kuwait, Bahrain, KSA, UAE and Qatar is now coupled with consortium ownership in undersea cable Europe-India Gateway (EIG), a 15,000 km international fiber-optic submarine cable system covering 12 countries from India and the Middle East to Europe. Through this extensive network, Kalaam is uniquely placed to serve international and regional telecom carriers and enterprises.

To know more about Kalaam Telecom Solutions log onto www.kalaam-telecom.com

About Riedel Network

Riedel Networks is an international network provider focused on customized networks and is listed in the Gartner Magic Quadrant for Network Services, Global, as a niche vendor specializing in midmarket multinationals and the media and events sector. Founded in 2001 in Butzbach, the company today runs an extensive and scalable Cisco homogenous network with 40+ points of presence worldwide. It serves 250+ multinational customers across all vertical industries in 75+ countries. Riedel Networks is an enterprise of the Riedel Communications Group in Wuppertal, Germany, and is privately owned by Thomas Riedel.

https://www.riedel-networks.net

Empowering digital transformation,Collaboration, Fostering Transparency for the Telecom Carrier Community

[Bahrain, 3 Feb 2024] – Kalaam Carrier Solutions (KCS), the wholesale arm of Kalaam Telecom Group, is thrilled to announce the launch of our innovative web portal KliK. This pioneering digital platform will revolutionize the way carriers, hyperscalers, and large content providers connect & collaborate. KliK aims to bring carriers together on a single web-based platform for all carrier related interactions & queries. With this digital initiative, KCS is committed to be the one-stop shop fostering collaboration, knowledge sharing, and innovation among carriers, ultimately driving the industry forward.

The comprehensive web portal serves as a centralized hub providing a dedicated space where carrier customers can explore, connect & stay up to date on the products, services. KliK simplifies carrier quoting process, pricing configurations, inventory management, service provisioning, billing workflows, service health checks, connectivity usage, SLA management, ticketing process, uptime availability, escalation matrix, customer support and is MEF certified.

“To keep in pace with the carrier marketplace, it is imperative to have a strong digital platform that promises to help our carrier partners to have a transparent 360-degree view of their services. KliK aims to articulate the journey that Kalaam Carrier Solutions undertook to simplify connecting in the MENA region, solving operational issues & providing a consolidated platform that meets the needs of the multiple regions”, said Veer Passi, Kalaam Telecom Group CEO.

Akshay Lamba, Kalaam Group CDO added, “The platform provides a single pane for all customer interactions including listing all their services, opening trouble tickets, close to real-time monitoring of their services, opening and managing trouble tickets, etc. Carriers can monitor the performance of their infrastructure, identify bottlenecks, and take prompt action to optimize operations. KliK platform integrates with multiple backend systems to give a holistic and transparent picture to our customers of Kalaam’s services. We will continue to evolve the platform to further strengthen the customer journey through development of mobile applications, continued integrations with Kalaam network elements and customer impacting systems and cutting-edge AI injection for an enhanced and seamless customer experience”.Kevin Vachon, Chief Operations Officer of MEF, stated, “We’re excited about the expansion into the MENA region with Kalaam Carrier Solutions as a newest MEF Member – and first in the region to implement MEF LSO APIs. By working with MEF LSO Solution Provider, CloudSmartz, Kalaam is able to significantly improve user experience by automating visibility and control over services, reducing the reliance on manual interventions by service providers provided my MEF LSO APIs. This move positions Kalaam favorably for rapid global carrier and service onboarding.”

Klik will be accessible to registered carriers at Capacity Middle East. Navigate the digital frontier with KliK.

About Kalaam:
Kalaam Telecom Group (Kalaam) is a trusted digital solutions provider, serving SME’s, enterprise regionally and telecoms carriers and hyperscalers globally. Headquartered in Bahrain, and with offices in Saudi Arabia, Kuwait, UAE, Jordan, and UK, Kalaam has pioneered ISP solutions, connectivity, and digital transformation in the GCC with an accumulated legacy of 30+ years.

Kalaam provides a portfolio of cutting-edge digital solutions that are tailored to the needs of customers of all sizes in key markets and verticals across the region, including BFSI, education, government, hospitality, healthcare, retail and more.

Kalaam’s fully owned terrestrial cable system, Kalaam Network Optical Transit (KNOT), which is spanning Kuwait, Bahrain, KSA, UAE and Qatar is now coupled with consortium ownership in undersea cable Europe-India Gateway (EIG), a 15,000 km international fiber-optic submarine cable system covering 12 countries from India and the Middle East to Europe. Through this extensive network, Kalaam is uniquely placed to serve international and regional telecom carriers and enterprises.

To know more about Kalaam Telecom Solutions log onto www.kalaam-telecom.com.

About MEF

MEF is a global industry association of network, cloud, security, and technology providers working together to accelerate enterprise digital transformation through a better-together ecosystem. MEF delivers service standards, LSO frameworks and APIs, and training and certification programs for services, technologies, APIs, and professionals. The MEF 3.0 Framework enables automated delivery of standardized Carrier Ethernet, IP, Optical Transport, SD-WAN, SASE, and other services across multiple provider networks. For more information and to hear the latest Executives at the Edge podcast visit MEF.net and follow us on LinkedIn and Twitter.