KliK

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One-stop customer experience platform for Carriers

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What is KliK?

An innovative international standard compliant digital platform designed for carriers, hyperscalers and large content providers to connect and collaborate. KliK aims to bring carriers together on a single web-based platform for all carrier-related interactions and queries with 100% customer transparency.

The all-inclusive digital platform functions as a central hub, offering a specialized environment for carrier customers to discover, engage, and collaborate. KliK streamlines the carrier quoting process, pricing setups, inventory control, service activation, billing procedures, service status monitoring, connectivity usage monitoring, SLA management, ticket management, uptime tracking, escalation protocol & customer support.

The KliK platform seamlessly integrates with multiple backend systems, providing our customers with a holistic and transparent view of Kalaam's services. By automating visibility and control over services, we significantly improve the user experience and reduce reliance on manual interventions by service providers. This strategic move positions Kalaam favorably for rapid global carrier and service onboarding.

Experience the power of our platform and unlock a new level of efficiency and control for your carrier operations. Join us today and discover the future of streamlined customer interactions.

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Benefit from

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360 Dashboard for Service Checks

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Performance Analytics

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Real-Time Order tracking

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Real-time Quoting process

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Real-time Monitoring Capabilities

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Quick Escalation Matrix

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Raise & Track Tickets

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Automated Billing Workflows

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Instant Engagement with Customer Service

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Lets Connect


Lets Connect

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Bahrain

Almoayyed Tower, 6th Floor Seef District, Manama, Bahrain

Kuwait

Safat 13126, Al Shuhada St., Kuwait City, Kuwait Re-Tower building, 04th Floor

KSA

Dammam – Al Tubaishi , King Khaled Street

UAE

Jumeriah Lake Towers, Cluster V, Building JBC2, Office 1105, Dubai, UAE

UK

4 - 12 Regent Street, Rex House, SW1Y 4PE, London

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